Vok battery uses power to maintain its safety functions at all times. This means periodic charging is needed even when batteries haven’t been actively used. Keeping the battery charged within normal range is the sole responsibility of the user. Failure to charge the battery before it falls into undervoltage damages the battery permanently and voids warranty.
The following is an example of charging requirements represented by battery percentage vs standby time. Actual results may vary depending on storage conditions, battery age, use cycles, 4G connectivity.
Always check the battery level after the ride and schedule to charge it accordingly:
- 0…15% – Charge immediately after use to avoid permanent damage
- 15…25% – Charge within a week to avoid permanent damage
- 25…40% – Charge within a month to avoid permanent damage
- 40…100% – Charge within 3 months to avoid permanent damage
The battery compartment of Vok has the capacity for 2 batteries, but the bike is still fully functional with a single battery (with reduced range).
Only use the original Vok specific batteries supplied by the manufacturer! There is a risk of explosion if the battery is replaced with anything else than a genuine Vok Bikes battery!
Charging
- Lift up the battery compartment lid.
- Disconnect and take out the empty battery.
- Put in and connect the new battery.
- Push the lid down and make sure all edges are sealed.
The battery charging port can only be used in one orientation. Do not force the plug in any other direction than shown below!
Allways close the rubber cap whenever the battery is not plugged in!
It’s always recommended to charge the battery to its full capacity.
Charge the battery with the supplied Vok charger only.
Do not use a battery or charger that looks or is defective.
Make sure that the battery is in good condition (no corrosion, cracking, or other visual damage) before using or charging. Do not open, disassemble, or apply excessive pressure to the battery.
Remove the batteries from the vehicle if you do not use it for a long period of time.
Do not leave the battery at a low state of charge or fully discharged for prolonged periods. This will negatively and permanently affect the battery’s capacity.
Temperature range for battery storage: 0° – 40 °C.
It’s recommended to charge the battery in dry space with fire alarm and smoke detectors.
Do not expose the battery or charger to direct sun rays during charging.
Keep the battery and charger away from moisture and water.
Keep the battery and charger away from fire and heat.
Keep the battery and charger out of reach of children.
Always follow the instructions contained on the label of the battery charger.
