Privacy Policy

July 9, 2021

Vok Bikes is a brand by Optigon OÜ and is committed to protecting and respecting your privacy in compliance with Europe’s General Data Protection Regulation (GDPR).

Who we are

Optigon OÜ is a limited liability company (OÜ i.e. Osaühing means limited liability company in Estonian) headquartered in Tallinn, Estonia. The registered office address is:

Kassi 17
Tallinn, 12618
Estonia, EU

This privacy policy will explain when and why we collect your personal information, how we use it, the conditions where we may disclose it to other parties and how we keep it secure. This privacy policy applies to the use of our entire website.

What kind of data do we collect and keep?

From our website, we may collect IP-address and actions taken on the website.

We may also collect (anonymous) feedback, comments and questions received from you in product or service-related communication and activities, such as meetings, phone calls, documents, emails and feedback surveys.

When signing up for our newsletter and/or asking for price offers we may also collect and keep the following personal data:

  • Your first and last name
  • The name of the company you work for
  • The city/cities you’re located
  • Your email address
  • Your phone number

When do we collect your personal data?

We collect your personal data when:

  • You use our website
  • You email us through our website
  • You sign up for our newsletter using our newsletter sign-up form

Why do we collect and use your personal data?

Visiting vokbikes.com does not require any form of registration, allowing you to browse the website without telling us who you are. 

However, we will need to ask for more data to send you relevant price offers and newsletters.

What happens when you visit our website – our use of cookies, web beacons, tags and scripts

You can visit our website without giving away your personal information. Vokbikes.com uses cookies, web beacons, tags and scripts, including Google Analytics, Facebook Pixel and LinkedIn Insight Tag, so as to:

  • Improve our service
  • Improve user experience
  • Analyze and improve our content
  • Analyze how our website is being used
  • Analyze and monitor conversions of our ticket sales

We use cookies, web beacons (‘Website Navigational Information’), tags and scripts to collect information as you navigate Latitude59’s website. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on Latitude59’s website, such as the web pages viewed and the links clicked.

This information is used to make our website work more efficiently, as well as to provide business and marketing information to Latitude59, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

The only way to completely “opt-out” of the collection of any information through cookies or other tracking technologies is to actively manage the settings on our browser or mobile device. If you are using Google Chrome or Mozilla Firefox, here are the links to help you with your cookie management:

For all other browsers and mobile devices, please refer to the relevant technical information of your browser and mobile device for instructions on how to delete and disable cookies as well as other tracking/recording tools.

If you would like to learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org.

Our legal basis for collecting your personal data

Collecting personal data based on legitimate interest

We may use personal data if it is considered to be of legitimate interest and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Vok Bikes and the individual person has been identified. We will always inform individuals about their privacy rights and the purpose for collecting personal data.

How long do we keep your personal data?

We store your personal data for as long as we find it necessary to fulfil the purpose for which your personal data was collected, while also considering our need to resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.

Do we share your data with anyone?

We do not share, sell, rent, or trade your information with any third parties without your consent.

Your rights to your personal data

You have the following rights with respect to your personal data:

  • The right to request a copy of your personal data that Vok Bikes holds about you
  • The right to request that Latitude59 corrects your personal data if inaccurate or out of date
  • The right to request that your personal data is deleted when it is no longer necessary for Vok Bikes to retain such data
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive our newsletters:
    • If you want to withdraw your consent to our newsletters, please make use of the ‘unsubscribe’ link at the bottom of our newsletters to manage your subscriptions
  • The right to request that Vok Bikes provides you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract.
  • The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your Privacy Rights should be sent to hello@vokbikes.com

Changes to this Privacy Policy

Vok Bikes reserves the right to amend this Privacy Policy at any time. The latest applicable version will always be found on our website. We encourage you to check this Privacy Policy occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.

Your right to complain with a supervisory authority

If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact hello@vokbikes.com

If you remain dissatisfied, then you have the right to apply directly to the Estonian supervisory authority for a decision. The supervisory authority can be contacted at:

Estonian Data Protection Inspectorate
http://www.aki.ee/en/inspectorate