Time Slots & Pricing for Couriers in London, UK


Until September 2022, a decreased rate of £1/hour applies, which makes £3/3h.

From September 2022 the following prices apply:


Book a Vok Bike via Cachet

In between the 3-hour slots are 30-minute handover breaks. If you book two consecutive slots, you do not need to return to the hub but simply exchange the batteries yourself (we’ll show you how, in the Hub).

Changes to your existing bookings

Please note, that this service is still in beta and all functionalities have not been fully developed just yet, including cancellations and changes to your bookings.

At the moment, we allow changes and cancellations to your booking up to 24 hours before the time of the relevant slot. To change or cancel the booking simply email us at [email protected]

For the cancellation, you will receive a refund to your Cachet account that you can use for new bookings.

NB! Changes and cancellations to your bookings less than 24 hours before your relevant slot are currently not possible.

Read the full Terms & Conditions here.