{"id":3657,"date":"2025-07-28T08:00:27","date_gmt":"2025-07-28T08:00:27","guid":{"rendered":"https:\/\/vokbikes.com\/?p=3657"},"modified":"2025-09-11T10:54:03","modified_gmt":"2025-09-11T10:54:03","slug":"how-frankie-says-reinvented-hospitality-logistics-in-london-with-vok","status":"publish","type":"post","link":"https:\/\/vokbikes.com\/nl\/articles\/how-frankie-says-reinvented-hospitality-logistics-in-london-with-vok\/","title":{"rendered":"How Frankie Says reinvented hospitality logistics in London with Vok"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Key takeaways:<\/h2>    <ul class=\"wp-block-list\"> <li>Frankie Says is redefining how hospitality logistics work in Central London by <strong>switching from traditional cargo bikes to sleek and spacious Vok Bikes<\/strong>.<\/li>    <li>With<strong> 3-4x the cargo space<\/strong>, a <strong>weatherproof<\/strong> design, and flexible operation, Vok\u2019s electric cargo bike helped eliminate service delays and cut delivery costs.<\/li>    <li>The covered, electric-powered setup means <strong>faster restocking<\/strong>, <strong>better guest experience<\/strong>, and a <strong>stylish, sustainable<\/strong> solution that <strong>fits Frankie Says\u2019 bold brand<\/strong>.<\/li> <\/ul>    <h2 class=\"wp-block-heading\">About Frankie Says \u2013 bold, boutique, and now Vok-powered<\/h2>    <p style=\"font-size:17px\">Frankie Says isn\u2019t your average <strong>hospitality provider<\/strong>. Based in the heart of London, this independent short-stay apartment company offers curated, character-rich stays in iconic neighborhoods like Soho and Fitzrovia. From quirky interiors to guest-first service, they\u2019re unapologetically different.&nbsp;<\/p>    <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/vokbikes.com\/wp-content\/uploads\/2025\/07\/frankie-says-vok-bikes-1024x512.jpg\" alt=\"\" class=\"wp-image-3691\" srcset=\"https:\/\/vokbikes.com\/wp-content\/uploads\/2025\/07\/frankie-says-vok-bikes-1024x512.jpg 1024w, https:\/\/vokbikes.com\/wp-content\/uploads\/2025\/07\/frankie-says-vok-bikes-300x150.jpg 300w, https:\/\/vokbikes.com\/wp-content\/uploads\/2025\/07\/frankie-says-vok-bikes-768x384.jpg 768w, https:\/\/vokbikes.com\/wp-content\/uploads\/2025\/07\/frankie-says-vok-bikes.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>    <h2 class=\"wp-block-heading\">Challenge: outgrowing their traditional bike and the infamous English weather<\/h2>    <p>Frankie Says was already riding electric with a traditional eBike. But with <strong>limited space<\/strong> and <strong>zero shelter<\/strong>, they were up against:<\/p>    <ul class=\"wp-block-list\"> <li>Constant <strong>return trips to storage<\/strong> for supplies.<\/li>    <li><strong>No weather protection<\/strong>, meaning service delays in classic London downpours.<\/li>    <li><strong>Only one bike<\/strong> in the fleet\u2014no backup, no flexibility.<\/li>    <li>Reliance on <strong>inefficient third-party deliveries<\/strong> for stock pickups.<\/li> <\/ul>    <p>As demand grew, so did the need for a more capable, reliable, and stylish delivery solution.<\/p>    <h2 class=\"wp-block-heading\">Solution: a smarter, drier, more spacious ride with Vok<\/h2>    <p>Enter the <strong>Vok electric cargo bike<\/strong>\u2014and a new chapter for Frankie\u2019s operations that changed everything.<\/p>    <p>With its <strong>partially enclosed cabin<\/strong>, the Vok not only shields riders from the elements but also protects valuable gear and goods from water damage. The <strong>large cargo bay<\/strong> (3\u20134x more storage than their old setup) means fewer return trips and smoother daily workflows.<\/p>    <p>\u201cWe were already electric but the Vok took things up a notch. It\u2019s got the space, the comfort, and most importantly \u2013 the cover. No more rain delays, no more faff.\u201d<br>\u2014 <em>Javier Carrillo, Partner, Frankie Says<\/em><\/p>    <p>Now, Frankie Says runs both bikes in tandem: the Vok for core logistics and the AMCargo for support. They\u2019ve even started using the Vok to handle local shop pickups, <strong>reducing wasteful van deliveries<\/strong>.<\/p>    <h2 class=\"wp-block-heading\">Results: smoother rides, happier guests<\/h2>    <p>The impact of switching to Vok Bikes was immediate and meaningful:<\/p>    <ul class=\"wp-block-list\"> <li><strong>15% improvement in operational efficiency<\/strong>.<\/li>    <li><strong>\u00a31,000 saved annually<\/strong> on delivery-related costs.<\/li>    <li><strong>Zero weather-related delays<\/strong> thanks to the enclosed design.<\/li>    <li><strong>More flexible service scheduling<\/strong> with a two-bike fleet.<\/li>    <li><strong>Housekeeping and restocking<\/strong> <strong>streamlined<\/strong> across all properties.<\/li> <\/ul>    <p><strong>Guests notice the difference <\/strong>in speed, care, and reliability.<\/p>    <h2 class=\"wp-block-heading\">Why was Vok Bikes the right choice?<\/h2>    <p>\ud83d\ude80 <strong>Serious cargo capacity<\/strong> = fewer trips, less hassle<br>\u2614 <strong>Weatherproof cabin<\/strong> = dependable logistics, rain or shine<br>\ud83d\udcaa <strong>Reliable performance <\/strong>with sleek aesthetics = less downtime, more style<\/p>    <p>Frankie Says is just getting started with their Vok journey. The next step? More visibility!<\/p>    <p>\u201cWe\u2019re planning to make the Vok an unmistakable part of the Frankie Says experience\u2014fully branded, bold, and turning heads on every corner. It\u2019s more than just a bike; <strong>it\u2019s a moving billboard that reflects our personality and values<\/strong>. As we continue to grow, we\u2019re committed to planet-friendly logistics that support our sustainability goals while keeping operations agile and efficient. <\/p>    <p>And yes, expanding the fleet is definitely on the horizon. Vok is now part of the Frankie family. And just like us, it\u2019s bold, practical, and always up for a spin through Soho.\u201d &nbsp;\u2014 <em>Javier Carrillo, Partner, Frankie Says<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Key takeaways: About Frankie Says \u2013 bold, boutique, and now Vok-powered Frankie Says isn\u2019t your average hospitality provider. Based in the heart of London, this independent short-stay apartment company offers curated, character-rich stays in iconic neighborhoods like Soho and Fitzrovia. From quirky interiors to guest-first service, they\u2019re unapologetically different.&nbsp; Challenge: outgrowing their traditional bike and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3685,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[22],"tags":[88],"class_list":["post-3657","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-case-study-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Frankie Says reinvented hospitality logistics in London with Vok | Vok Bikes<\/title>\n<meta name=\"description\" content=\"Discover how Frankie Says transformed hospitality logistics in London using Vok cargo bikes \u2013\u00a0cutting delays and improving service efficiency.\" \/>\n<meta name=\"robots\" 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